Stakeholder engagement is an important element of our approach to sustainability. Through continuous collaboration, we build trust with all stakeholders, improve our understanding of their needs and problems, and strengthen and deepen our partnership.
We engage closely with individuals and groups in the communities where we work to learn from each other, develop skills and address challenges.
Furthermore, we join industry peers, academia and NGOs in raising industry standards, developing better building materials and sharing know-how. Through these collaborative actions we gain feedback on all areas of our operations, so we can continue to improve as a business.
We seek feedback from key stakeholders through:
- Direct research
- Meetings
- Presentations
- Thematic forums
- Online surveys
- Opinion surveys
Our key stakeholders are:
- Our employees
- Suppliers and contractors
- Customers
- Local communities
- Non-governmental organizations (NGOs)
- Regulators, national and local institutions
- Suppliers and business partners
- Shareholders
- General public and media